![]() ![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I was very dissatisfied with the service because of the extremely high costs as well as taking forever to respond to any request outside of your window to fill out the silly survey required once a month.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. They are not only up-charging for the service but up-charging the cost of the medication as well. On top of that, they charge $25 per month for the medication when if you get it filled with Cost Plus Drugs, an online pharmacy, they would only charge $4.50 for the same exact meds!!! What a rip off. I questioned it and the person on the other end didn't seem to care. I checked my credit card statement and was getting charged $55 PER MONTH for the "Doctor" to confirm my prescription was working for me. I thought it was $55 for the initial sign up fee to get assessed and that would be the cost for a year until the prescription was up for renewal. I was misled when I initially signed up to receive anxiety medication. ![]() I am only giving 2 stars because using Nurx when you don't have health insurance is a good solution if you really have no other option, otherwise I would give it 1 star. Ive never done this, but Nurx deserves to know how terrible their service is. Ive used Nurx since 2020.Do not rely on this company and waste your money on their $25 consultation fees each year.It takes days just to get a response. Thank you!Thank you! - Amayli End quote Nurx has been a nightmare to use and is understaffed.Their first message from May 22 stated I would be sent my birth control obviously this wasnt the case.My insurance offers free birth control, and always has. if interested in this option, let ** know and we will provide the out of pocket cost.Should you have any questions or need any assistance, feel free to reach out to us. You could pay out of pocket for it through Nurx. Please send ** the name and address of your local pharmacy.2. You can use your insurance or pay out of pocket during pick-up. We recommend that you call your local pharmacy to verify the price and availability of your medication. ![]() We can send the remaining supply of your medication to a local pharmacy for you to pick-up. However, we do have a few options on how you can move forward with receiving a Nurx prescription:1. None of our partner pharmacies are contracted within your insurance network. I received a message from Nurx today: Thanks for using Nurx! At this time, we cannot work with your Insurance. The message was written by ****************************** shipping notification has been sent until today May 28th, when asked why I havent been sent a notification. ![]() Nurx told me my birth control prescription was filled by my local pharmacy and Id receive a shipping notice within 2-3 business days on May 22, 2023. ![]()
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